About Us

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bus-front-viewIrie Tours Ja has over 20 years of experience in tours and is passionate about exceeding your expectations. We love our customers and welcome your feedback and suggestions. Use our “Contact Us” page to tell us what we’re doing right or what we can improve on.

Service

We employ an industry leading person to person customer service center and booking department. This is in place to offer all answers and assistance you expect from a professional tour company.

Choice

Our tour department is entirely focused on expanding our tours portfolio. Irie Tours Ja offers the most popular activities, diversity, uniqueness and attractiveness. We maintain great day to day relationships with customers and tour operators to ensure we deliver what we promise.

Price

Competitive pricing for tours is a priority. However, most important is to make sure we not only compete rigorously on price accessibility but also ensure our operators maintain quality. We keep focus on the industry’s best practices and safety standards, on a sustainable basis without compromise.

Innovation

Many of our daily approaches, from IT development to marketing, are based on today’s best practices and tomorrow’s leading techniques. All our websites, databases, systems, tactics, etc. are homemade, home based and home delivered. This allows us to be flexible and quick to provide our growing number of customers with the tools, information and service they require to make the best tour decisions.

Integrity

Without question, we have the most competitive and suitable cancellation and refund policies as well as terms and conditions, providing our customers with more flexibility, peace of mind and security. The small print days are gone…

Balance

Based on more than 20 years’ experience and expertise, we introduced our “Back to Ship on Time Guarantee” We know that all our clients and their cruise ship’s schedules are of utmost importance.

Honesty

Whereas many of our competitors rely on bombarding sites such as TripAdvisor and Cruise Critic with fake reviews and recommendations, we rely on the reputation and feedback from our clients and business partners. Our own review system is ready to add transparency of each of our tours and add value to the decision making process of our potential and returning tours customers.

Work

We are a team of real and hardworking people in a real office. Our headquarters are based in Falmouth Jamaica, one of the most popular tours destinations of the world and the largest cruise ship port in the Caribbean. You can chat with us, call us, have us call you, email us, etc…

Talk with our team who, we are proud to do what we do…to offer the most competitive tour experiences through a growing choice of local tours operators, day packages, transportation, etc. in ports of call worldwide. We compete for the well-being and satisfaction of our clients, partners, teams, and for all the families and communities around them. Good things come from good intentions.

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